Customer Service   10 comments

 

For questions about an order or for information about our products.
Please email to wardrobediary.sales@gmail.com
 

Posted August 7, 2010 by Wardrobe Diary

10 responses to Customer Service

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  1. How to place an order ? Pick up from where ?

  2. Dear alice,

    Just follow the below step by step for easy ordering. :)

    Self collection from Jurong point or tanjong pagar MRT for now, or let me know where you stay and we can see if we can work something out. Alternative we can do postage where charges apply though.

    1. Email to wardrobediary.sales@gmail.com

    2. Use the Order Form template below:

    Name:

    Contact Number:

    Email address:

    Shipping/Delivery address:

    Item Number/Item Name/Colour/Size/Quantity

    Method of delivery (normal/registered postage)

    Postage fee will be added to total cost of purchase.

    3. Please make payment upon confirmation of order. Please refer to payment page on the method of payment.

    4. Delivery charges to apply depending on postage requested.

    Free collection is also availabe but only at specific pickup locations.(For now, only Jurong Point and Tanjong Pagar MRT station)

  3. join mailing list?

  4. Dear alicia,

    Thank you for visiting Wardrobe Diary.
    You have been added to our mailing list.
    We will keep you updated on our latest collection.
    Currently, we have launched 2 collections : Colorful Spring and Back to the Basics.
    Do check out our items in these 2 collections.

    Happy shopping @ Wardrobe Diary

  5. hi !

    The clothes are really value for money. We’ll never be able to find them at such prices at the retail shops.

    Looking forward to new designs!

  6. Dear Betty,

    Thanks and really happy that you liked our designs. We are preparing to launch our new collections soon! Do keep a look out for it :)

    Happy shopping @ Wardrobe Diary

  7. What is the number of days required for the clothing to be delivered once we place our orders?

  8. Dear Kenjiloo,

    Upon confirmation of the order with the payment transferred to the appointted bank accounts, it will take approximately 3 weeks give and take. However, if there are larger orders we can typically get our suppliers to send the orders through faster and we will definitely let you know if the delivery can be expected earlier.
    Should you require a shorter delivery time, do let us know in advance and we will see what we can do to help you get your orders faster.

    Hope you have enjoyed shopping @ Wardrobe Diary.

  9. Hi, great designs, pls add me to the mailing list
    I’m looking for casual and office wear

  10. Dear Joyce,

    You have been added to our mailing list and we will keep you updated on our future collection launches.
    Currently, we have collections for casual and office wear and
    you might want to take a look at them as well.

    Thank you for visiting Wardrobe Diary.

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